Having worked within HR for over 20 years, I have seen what happens when people and individuals fall out. Sometimes over such trivial matters that you think you are back in the school playground…working with 4 and 5 years old.
It all starts with an innocence comment, feedback taken in the wrong way and then it snowballs, faster than an Olympic skier, skiing downhill on their way to win a gold medal!
I’ve also witnessed management on one side of the room and the worker’s on the other side of the room, supposedly holding a meeting, which ends up with everyone shouting at each other across the room, and sadly resolving nothing.
It’s sad to see People that once had great working relationships now not talking, and that office atmosphere that can be cut with a knife. The looks, the silence and snarling glares; to sadly seeing the working relationship completely breakdown.
The time it takes to get everyone speaking and working again! Costing industry and companies thousands of man hours and pounds to get resolved. With all parties satisfied. Or in the worst case scenario, ending up in an Employment tribunals….
So how can Abbott Workplace mediation help restore and enable people to work thorough these muddy waters? What does workplace mediation look like and why does it work, and importantly how can it help?
Mediation is a confidential, voluntary and informal way of resolving disputes using an independent third party to assist the parties to examine the causes behind their conflict and find a joint resolution.
Sometimes it can be that I have been called in as a professional mediator to facilitate a meeting between the two parties, taking up just one day. In a neutral setting and allowing both individuals to state their difference’s/point of view. And finding a workable solution that has been reached between those involved and not by me!
In essence it’s allowing people to be seen, heard and recognised. So give Abbott Workplace mediation a call…. and see how we can help get the office playground back to being that happy place it once was!
